A delegation from the Hamdan Bin Mohammed e-University (HBMeU) hailed the Excellence & Quality model adopted by the Roads & Transport Authority (RTA) enabling it to achieve high levels of development & corporate performance of various affiliated sectors & agencies the results of which are reflected on the sophisticated range of services delivered to the public spanning all spectrums of the community.
A statement to this effect was made during a recent visit made to the RTA by the delegation members who were received by Dr. Khalid Mohammed Al Zahid, Director of Development & Corporate Performance at the Strategy & Corporate Governance Sector as well as several employees of the Dep?t. The visiting delegation comprised of Prof. Moustafa Hassan, Dean of e-School of Health & Environmental Studies; Dr. Souma Al Haj, Director of e-TQM Institute; and Nadia Kamali, Director of Marketing and Communication.
?The RTA always stands ready to receive delegations from government, semi-government and academic institutions to exchange ideas & visions and share with the best practices adopted by the RTA at world-class standards in all fields with a view to enhancing the performance, honing skills and furthering the expertise of the concerned parties in a way that contributes to better customer service experience,? said Dr. Al Zahid.
The Director of Development & Corporate Performance was delighted with the visit of the delegation of the Hamdan Bin Mohammed e-University as it commands a nation-wide respectable reputation, particularly in the fields of Excellence & Quality. He reiterated the importance of leveraging the partnership and permanent cooperation with the academic institutions in general and those specialized in excellence & quality in particular.
Members of the Hamdan Bin Mohammed e-University briefed the staff of RTA Development & Corporate Performance Dep?t on several global awards in the field of leadership excellence, and outlined the conferences & events being held in this line of the industry in Dubai. They also touched on key educational programs offered by the HBMeU to interested students, especially those relating to Excellence & Quality. Meanwhile, the delegation commended the strategic achievements & initiatives already made or being made by the RTA in mass transit system and all affairs pertinent to this vital service sector.
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Source: http://www.dubaicityguide.com/site/news/news-details.asp?newsid=35950
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